Since I can't find a contact email anywhere on their site, I've submitted a request via their "Panic Button" sales form. Since I don't know where that goes, I'm copying the text here on the off-chance that someone from Woo finds this post:
Please don't just redirect your support forum to WordPress Answers
It recently came to our attention that y'...
I have maintained the stance that Woo should not be subject to negative treatment because of our personal opinions on their free support policy.
However this action changes situation from happenstance inflow of Woo questions into systematic and willful redirection of such questions here.
Moreover I feel this is made worse by:
misrepresentation of ...
EDIT: 12/06 - Unfortunately, after broader internal discussions, we've concluded that changing the name to "Wordpress Development" will solve some problems, but cause other new ones.
I've posted a new question laying out our concerns, and opening a new discussion designed to build consensus out exactly what we need to convey, so we can keep working toward ...
There will always be low-quality, badly researched or even off-topic questions. While this can be frustrating, it's important to remember that such questions don't necessarily represent a laziness, or indifference to your time/the site's aim (e.g. I'll just post a Q. and get someone to do the work for me), or a disregard for the site's rules and guidelines.
I think you are misunderstanding our model: moderators are not leaders. They are exception handlers and bound to the scope set by the community.
If you think one ore more moderators have overstepped, contact the community managers. That's the Contact link in the footer of every page.
In any case, be specific. General statements about the community without ...
I am not sure maintaining tags for the questions we don't want creates the right signal. Tags are very proactively suggested when asking new question and mere fact of these popping up there might be taken as encouragement.
Do not use multiple stars to bookmark a conversation, use the create new bookmark feature instead.
You can find it in the upper right corner of the chat under room:
A list of existing bookmarked conversations is available on the room information page.
Overall I see a direct link as a negative:
A direct menu link for support on a seperate site confuses users, as seen from the OP's link.
WooCommerce devs and experts do not frequent WSPE, since WPSE is very WordPress centric and not very 3rd party friendly. The link creates an unrealistic expectation with users.
WooThemes has various paid support channels ...
We don’t want to encourage answers hidden in comments or comments in general.
Some comments get upvotes because they are funny or point out a side problem.
These upvotes don’t mean anything, and they shouldn’t be treated as if they do. Also, you cannot downvote a comment, so this would be unfair: you could write something without the risk to lose ...
A healthy answer rate is 2—5 answers per post. Especially users with deep knowledge may come up with very different solutions. This is what we need: different solutions for the same problem. There is rarely just one solution.
And sometimes someone can explain the same solution with better words, so even nearly duplicate answers might help the asker ...
As @EAMann noted in the OP comments, pretty much all WordPress developers and community contributors have and use wordpress.com accounts, which are linked to the make.wordpress.org contributor sites.
Thus, making the wordpress.com OpenID provider link more prominent might encourage more such members to register/participate here at WPSE - and these are ...
I had some free time so I created a very simple chrome extension which work on the client side :)
First you add the "shortcodes" you want the the options panel
you get something that looks like this:
where you can add remove as many as you want.
then when you enter a comment you will see this new link
and When you click it you will get this:
It works ...
I feel alerting to answer that has not yet happened is excessive. There already is real time alert that new answer has been submitted.
Answer being created is considerably more vague state.
What if I start typing "So to accomplish this..." and get distracted by cat, then go to get new cup of tea, check twitter when I return... And meanwhile everyone runs ...
We can customize only the first three messages, and there is a character limit. That's why they are so broad. See our public discussion in the chat about that.
Yes, they should be better. The third one is bad because it has too many links. On mobile, it is very hard to select that close reason without touching a link.
Note that off topic from the first ...
That's hardly achieving anything in site's mechanics.
If you think question is especially lacking in quality — downvote:
When should I vote down?
Use your downvotes whenever you encounter an egregiously sloppy, no-effort-expended post [...]
I've never heard of or seen any Stack Exchange website where the entire userbase reputation had been reset to zero. That being said, you could bring up this proposition to the Stack Exchange Meta. I believe it would fall under topic there but please read their help section just in case:
Additionally, we just had ...
Partial Answer as I don't have references for the issue Registered/Unregistered users.
The zero or sub-zero reputation is considered excessive punishment. The following is a extract from Why does reputation have a lower bound of 1?. It's not directly related to the spam problem, but the consensus seems to be 1 is the lower a user can arrive.
This. A rep of ...
Auto-correction is difficult and error prone. What should that do with the string wordpress when it is part of a code fragment – just without proper indentation?
And Wordpress with a lower case p could be a statement, not an error. We have suggested edits and a review queue. Humans can judge these cases better than any software. I think we should not ...