One of the downsides of answering questions on a StackExchange site is that people frequently contact us via email and Twitter DM asking for free help with their development problem. And while I do like to help people here on WordPress Answers these direct contacts can get overwhelming, especially when I'm behind on my own or client projects.
I'm sure I'm by far not the only person who has experienced this issue so I'd like to hear from others how they handle this? I could:
- Route them back to WordPress Answers and tell them to ask the community, and/or
- I could quote my hourly rate and ask if they want to pay for help.
However I fear that both answers will have me coming across like an aloof jerk and I don't want people to perceive me that way. If I had the free time and no other current obligations I'd answer but the reality is I often don't. How do I get those who are asking questions to appreciate what it's like to get constant direct requests via email or Twitter DMs for free help?
I do really enjoy answering questions for free here on WordPress Answers but I get to do that when I decide I have the free time. How do I get it across to people who contact me directly so they can understand it's not cool to directly contact someone from here on WordPress Answer asking for free help?
 If they either offered to pay for the time or at least caveat it that it's okay if I don't have time to answer then getting these emails or Twitter DMs wouldn't feel like I've had an obligation placed on me that I did solicit.